FAQ

What is IP-PBX?

What is a PBX?

An IP PBX is a telephone system that works over the Internet (or Internet Protocol, “IP”) rather than conventional simple telephone lines. IP PBXs for the most part cost less and give as great or better quality as customary landlines, plus they’re typically capable of providing advanced phone system features like mobility, call routing, conferencing, and more.

Features of an IP PBX

Cost Effective with Reduced IT Infrastructure
An IP PBX wipes out the requirement for committed telephone lines & combines voice and information networks into one. And, because calls are made over the Internet, they also help in reducing the costs for local and international calls.
Deploy as per your convenience
IP PBXs gives you the leverage of deployment on-premise or in the Cloud, giving the businesses an added advantage to select the communications solution that rightly fits in their organization.
Advanced Features
IP PBXs support both hard IP phones or soft phones. Soft phones can provide more flexibility for the integration of other systems and inclusion of more capabilities, such as chat, fax, and customer relationship management (CRM) platform integration.
Improved Multi-Location Communications
Many features, such as voice messages, storage, directory services, international call routing, and endpoint administration, can all be handled from a centralized location. It helps in reducing the need for any additional equipment or personnel at the remote or branch offices.
Easy to Maintain
Defining even the simplest of moves, adds, or changes to phone systems based on traditional telephony technology are difficult and often demand for the help of an expert. IP-based telephone systems can be refreshed by in-house staff surprisingly fast.
With Aavaz here to support you, this entire process becomes even easier to follow.

Setup Model of IP PBX

On Premise
An on-premise IP PBX is simply a phone system where the hardware and components that actually power the phone system are kept at the location where it is being used. This is what comes to mind first for many people when they think of a PBX. Typically the on-premise phone system is software installed on any PC that can act as the IP PBX.
Cloud
A hosted IP PBX is a phone system where the actual hardware for the phone system lives (or is “hosted”) someplace off-site. Also referred to as “cloud” phone systems, the components of a hosted IP PBX are hosted in the Cloud, which is simply a server located elsewhere and accessed over the Internet.
If you’re still confused about the setup structure or don’t know how to do it AAVAZ is always here to your rescue.

Phones/ Device compatible with IP PBX

IP Phones
Desktop Softphones
Mobile Softphones

Advanced Features

There are often a lot of features that you usually don’t get along with your IP PBX systems. Most businesses can run with all the basic features that are bundled with the PBX. But if you do need something that’s more advanced you can always buy the add ons based on your business requirements.
Don’t know what the add-ons are? Not to worry you can start off with the add ons at Aavaz