About
Free PBX
Free PBX is an initiative by Aavaz to help SME’s scale their business to the heights they dream of. The objective behind free PBX is to make every single business out there technology friendly.
![](https://freepbx.aavaz.biz/wp-content/uploads/2024/04/Features-banner.png)
General
General features are something people don’t take seriously but with Aavaz you don’t have to worry about such things as Aavaz is always concerned about even the tiniest of factors that can help our customers grow.
![Dial by directory](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Dial-by-directory.png)
Dial by directory
![Music on hold](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Music-on-Hold.png)
Music on hold
![Standard SIP support. No proprietary lock in!](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Standard-SIP-support.png)
Standard SIP support. No proprietary lock in!
![Support Multiple Language](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Support-Multiple-Language.png)
Support Multiple Language
![Preset configurations with telecom provider](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Preset-configurations.png)
Preset configurations with telecom provider
![Conference Rooms](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Conference-Rooms.png)
Conference Rooms
Ease of Use
Customer comfort is what Aavaz thrive for. Our tools and softwares are easy to use and install. You can easily configure and set up everything from the place of your comfort in just a few clicks.
![Web based administration](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Web-based-administration_.png)
Web based administration
![Simple configuration](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Simple-configuration-1.png)
Simple configuration
![Super intuitive to accomplish most tasks](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Super-intuitive-to-accomplish-most-tasks_.png)
Super intuitive to accomplish most tasks
![User can manage their own extensions and voicemail](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/User-can-manage-their-own-extensions-and-voicemail-1.png)
User can manage their own extensions and voicemail
Administrative / Call Center / Training
Administering the team is one of the most crucial tasks for any company. A member in the wrong direction is the task ruined. Aavaz makes sure that you don’t have to face such extremities with your work and you’re able to administer your team perfectly.
![Agent monitoring](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Agent-monitoring.png)
Agent monitoring
![Listen](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Listen.png)
Listen
![Barge in](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Barge-in.png)
Barge in
![Whisper](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Whisper.png)
Whisper
![Call Recording](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Call-Recording.png)
Call Recording
Inbound
Managing inbound calls is the most crucial part of any call center as it defines how your customer perceives you. Aavaz let’s you handle your inbound calls efficiently by providing a list of features to ease your process and to run the function smoothly.
![IVR Auto-attendant](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/IVR-Auto-attendant-1.png)
IVR Auto-attendant
![Skills based routing](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Skills-based-routing_.png)
Skills based routing
![Call recording](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Call-recording_.png)
Call recording
![Centralized Voicemail for Queues](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Centralized-Voicemail-for-Queues-1.png)
Centralized Voicemail for Queues
![Individual Voicemail for Users](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Individual-Voicemail-for-Users-1.png)
Individual Voicemail for Users
![Call forwarding on queues](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Call-forwarding-on-queues-1.png)
Call forwarding on queues
![Call forwarding for users – Follow me](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Call-forwarding-for-users-–-Follow-me_.png)
Call forwarding for users – Follow me
![Office hours](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Office-hours_.png)
Office hours
![Queuing with Round Robin, Ring All and Overflow](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Queuing-with-Round-Robin-Ring-All-and-Overflow-1.png)
Queuing with Round Robin, Ring All and Overflow
Outbound
Getting business is not an easy task but with Aavaz’s easy to use and handle outbound calling system it’s easier to manage calls and spam score of your telephony system as aavaz lets you maintain your caller id so that it doesn’t look spammy or filtered.
![Barge in](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Barge-in.png)
Least Cost Routing
![Maintain Caller ID](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Maintain-Caller-ID.png)
Maintain Caller ID
Call Controls
On-call demand is something a business just can foresee but it’s important to be prepared. Aavaz gives you the advantage of being able to serve your customer better with its easy to use and unmatchable call control options.
![Hold](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Hold-1.png)
Hold
![Attended Transfer](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Attended-Transfer_.png)
Attended Transfer
![Blind Transfer](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Blind-Transfer_.png)
Blind Transfer
![Conference](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/Conference_.png)
Conference
![Mute](https://freepbx.aavaz.biz/wp-content/uploads/2023/10/mute_.png)